Expected on the shift menu is the expectation of money that should be received according to the sales made in the system. To avoid cheating at the cashier, some shops want the expected shift report to be turned off so that the cashier doesn't see the expected money that should be received.
The following article contains the configuration steps to hide the expected payment when you want to close the store or close the register. The steps are as follows:
Step 1. Go to Setup, then Click More Menu
Step 2. Select Module Configuration
Step 3. Go to Shift-Tab, Disable Expected Visible, then Click Save
Step 4. Try to Check the Changes when Closing Register
To check the config that you have set, you can go to the shift menu and can see the expected payment will not be visible when you want to close the register.
Config Hide Expected Payment when Close Register Tutorial Video
You might also like to read these articles below :
To set up opening & closing shift, you can check this article Opening & Closing Shift
To Add a new manual shift, you can check this article Add New Manual Shift
If you want to add operational expenses on register shift, you can check this article Register Shift with Operational Expense
If you want to set up closure printing configuration, maybe you can check the steps in this article Closure Printing Configuration