On Deal POS, there's a feature called loyalty points. Loyalty point is used to make customers gain and collect points from selling transactions based on a certain amount. The points can be used as a discount in the next transaction. The loyalty point can be expired on a certain date when customers didn't use it for a certain period.

When using the loyalty points feature on DealPOS, you might want to calculate the total of unused loyalty points from the customers. Besides calculating the unused loyalty points, you might also want to expire the current loyalty points from the customers manually without waiting for the points to be expired by the date. To calculate the unused loyalty points and expire the loyalty points from customers, you can follow the steps below:

The Calculate unused points feature is used when you have customers who previously had loyalty points from multiple customer invoices, but the points only have 1 expired date (in the previous version of DealPOS, the expiration date from the loyalty point is only 1 date. Not separated for each customer invoice).

When the unused point is calculated, the expiration date from each point gained from customer invoices will be separated by each customer invoice created date.

The calculated operation is successful. The expiration date from each point gained from that customer invoice will be separated by each customer invoice created date.

You can manually expire the current loyalty points from the customers without waiting for the points to expire by the date. To expire the points manually, you can follow the steps below:

If you have customers that have a loyalty point expiration date is 1 month after they got the points, you can set the expiration date in tools.dealpos.app to 1 day after the date the point will be expired to make the current point from that customer expired. You can see the example below:

Aldo had 100 Points that will be expired on 20 November 2025

If you want to expire the point of Aldo, you must set the date in the expire unused point menu at tools.dealpos.app as 21 November 2025 (1 day after the expiration date)

The point will be expired and decreased to 0