This article explains how to process product returns/product sales returns. In DealPOS system there are several ways to do sales returns including the following:

I. Return with Invoice Number

If the customer comes to return the product and bring the invoice number they bought before, you can use the button on the right above corner.

Go to Sell Menu then Input Invoice Number

After clicking OK, it will bring back all of products in invoice with qty (-). Its only adjust itself which you want to remove.

II. Without Invoice Number

If you make a return without an invoice number, you can directly go to the Sell form then input the product you want to return then give a minus (-) value on the product quantity according to the number of items returned or can right-click on the product then select return and automatic stock to minus then click Pay to process the return.

Step 1. Go To Sell Menu - Input Product - Right Click on Product - Return

Input the Product (Example : Aqua(Lusin)).

Right Click on Product, then click Return.

The items will be set for return (-) sign appear into 'Qty'.

Step 2. Go to Sell Menu - Input Product - Double Click on Qty - Set Quantity Min (-)

Input the Product (Example: Aqua(Lusin)).

Double-click on items, then set the qty min (-).

Click OK.

Note: If the customer wants to change the product, you just need to do one of the above and enter a new product. In the process of returning, the product stock will return to the store, and the amount of money will be reduced based on nominal returns

Return Sales Order Tutorial Video


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