The article describes how to process product return for serialized inventory.
In our system, there are two ways to product return:
I. Return with previous invoice number
Step 1. If the Customer comes to return product and brings the invoice number which they bought earlier, you can put it by clicking the Return Button
Step 2. Click Pay button or press F8 on the keyboard
Step 3. Select the payment method of sales return and then click Ok button or press F2 on the keyboard to finish the transaction
II. Forgot the invoice number
If in the store, there is a process of return doesn't require an invoice number, you can enter the product with the serial number in return directly. Then give minus (-) in quantity or right click return in that product.