Park and Retrieve is a feature that allows a sales transaction from the customers to be placed on hold for a while. Park and Retrieve will allow the customers to place an order in advance, add more items to the current orders, and pay for the bill when they're done.
In a restaurant, a customer wants to make an order for their food. The customer then tells what they want to order to the cashier, and the cashier creates a Parked Order for the kitchen to cook the foods that the customer had ordered. The customer then chooses the table to dine in. After the food is served to the customer and they have finished eating the food, the cashier will print the bill for the customer, and then the customer needs to pay the bill to complete the transactions and print the receipt.
In a dine-in restaurant business type, It can also be explained as Putting Order (Park) and Processing Payment (Retrieve).
To make Park and Retrieve for the restaurant business type in the sales transactions, you can follow the steps below.
I. Park Orders through Selling Pages
Step 1. Go to Sell, Input Item to Cart, then Click Park
Input the items into the orders, then click on the "PARK" button, and select the table.
Step 2. Try to Retrieve the Parked Orders
Click More Action then Click Retrieve
Select the parked order.
Step 3. Print Bill (Optional)
There will be a pop-up message for you to print the order for the kitchen, when printing Park receipts, we can set this printing display configuration based on Normal (in order) and by category, here is a normal Print Park display :
or you can change to printing view by Category to look like this :
Notes :
Print bill will be displayed when the user retrieves the previous parked orders.
II. Print Bill Configuration
Step 1. Enable Print Bill
Go to setup menu - more menu - application - Park and retrieve - Enable Print bill choose YES.
Step 2. Choose Print to Print Bill (Optional)
After enabling the bill configuration, you can see Print button. Click Print, and you can Choose to print Order or Bill, to print orders to the kitchen, you can select Order. To print a receipt for the customer, you can click Bill.
Step 3. Print Order for Kitchen
Step 4. Print Bill for Customer
Step 5. Pay Transaction
Complete the payment to print the Receipt.
You might also like to read these related articles :
To make a Park and Retrieve for Restaurant Business, you need to activate the configuration for Park and Retrieve. To activate the Park and Retrieve configuration, you can read this article: Park Configuration Explained
If you have a retail business type, you can also use the Park and Retrieve feature for the retail business type. To see how to make Park and Retrieve for a retail business type, you can read this article: Park and Retrieve for Retail Business
You can merge parked order items into one customer invoice when using Park and Retrieve. To merge the parked order, you can see this article: Combining Parked Orders into One Invoice
You can Re-Park and/or move the order to another table from the Park and Retrieve feature. You can read this article to Re-park and/or move order from Park and Retrieve: Re-Park and Move Order in Sell
You can also use Park and Retrieve in the Mobile Apps version of DealPOS. To make Park and Retrieve for Restaurants using mobile apps, you can read this article: Saving Customer's Order On Dine-In Restaurant
The Park & Retrieve feature is very helpful for the process of recording customer orders in the restaurant sector, you can get this feature by using the DealPOS application, and try a demo account for free for 14 days.
