Usually, some customers do not want a printed invoice, if so the invoice can be sent via email. When sending an invoice via email, we can also ask for customer feedback on our store.

This article will explain step by step how to send transaction receipts from an outlet by email to your customer and get your customer database. With this feature, you can analyze who came and buy a product in your shop frequently.

From here you can see direct feedback from customers in real-time because when your customer receives a receipt by email, they can immediately give feedback to you.

I. Sell

Step 1. Create a transaction

sell menu

Step 2. After the transaction is done fill the email field then send the receipt

sell complete

II. Email

Step 1. Check You Inbox Mail then select your rate experience

invoice mail

Step 2. Fill Shopping Experience and comments then submit

add feedback cust

III. Contacts

You can see the comment list in contacts, comment list.

feedback cust

Customers Feedback Tutorial Video

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